
Verint
Open siteEnhance customer engagement with AI-driven insights and automation.
Verint Information
What is Verint?
Verint Open Platform is an open platform with data and artificial intelligence at the core, designed to increase CX automation and deliver AI business outcomes; it unifies customer data, analytics, and workforce optimization into one responsive ecosystem to anticipate customer needs and transform service into a proactive, engaging experience.
Verint Core Features
- CX Automation
- AI-Powered Routing
- Workforce Engagement
- Knowledge Management
- Data and Analytics
- Digital Channel Support
- Agent Copilot Bots